Website Terms of Use

Agreement and scope

These Website Terms of Use ("Terms") are a binding agreement between you and At-Cost Home Services, LLC, doing business as At-Cost Roofing ("At-Cost," "we," "us," or "our"). They govern your use of atcostroofing.com, At-Cost's online estimate tool at quote.atcostroofing.com and where embedded on the site, and the English and Spanish public crew-application pages (collectively, the "Website").

By accessing the Website or submitting an estimate request or crew application, you agree to these Terms. If you do not agree, do not use or submit information through the Website.

These Terms do not govern authenticated homeowner, crew, signing, inspection, or operations applications. They also do not replace any signed roofing contract, project documents, financing agreement, warranty, crew agreement, or other written agreement. If a signed agreement conflicts with these Terms about the subject it covers, the signed agreement controls.

These Terms are effective September 2, 2026. Version: website-terms-2026-09-02.

Eligibility and authority

You must be at least 18 years old and legally able to enter into a contract to use any submission feature. If you submit information for a property owner, business, or roofing crew, you represent that you have authority to do so and that the information you provide is accurate and complete to the best of your knowledge.

Service area and Website information

At-Cost currently offers roofing services in Dallas-Fort Worth. References to other Texas markets as "coming soon," planned, or on a waitlist do not mean that service is available there. Website content is general information and may be corrected or updated. It is not engineering, structural, insurance, tax, financial, or legal advice.

Online estimates and requests

The online estimate tool may use information you provide together with mapping, aerial and street-level imagery, property and roof data, measurement services, storm information, and automated processing. Those sources can be unavailable, incomplete, delayed, or inaccurate. An online result is not a physical inspection, engineering opinion, coverage determination, or final scope of work.

After a complete estimate request, At-Cost reviews the request and provides its reviewed project quote within one hour. An automatically displayed estimate, confirmation, or receipt remains non-binding. A binding roofing project exists only after the parties sign the applicable project agreement. Submitting a request does not require you to proceed and does not require At-Cost to accept or schedule a project, reserve labor or materials, or approve financing.

Roofing projects, pricing, and warranties

Website descriptions of transparent pricing, supplier and crew invoice amounts, facilitation fees, owner-controlled project accounts, owner-approved milestone payments, reserves, returned-material refunds, schedules, inspections, and included services describe the general At-Cost model. Your signed project documents state the actual scope, price, payment terms, account controls, schedule, change-order process, cancellation rights, and other obligations for your project.

Any applicable 10-year At-Cost workmanship warranty is governed by its written terms and is not limited or disclaimed by these Website Terms. Manufacturer warranties and third-party services are governed by their own terms. Nothing in these Terms waives a cancellation notice, rescission right, or other nonwaivable consumer right provided by applicable law.

Insurance-related information

At-Cost is a roofing contractor, not an insurer or public insurance adjuster, and does not provide legal advice or decide whether a loss is covered. Your insurer and policy control coverage, claim payments, and deductible obligations. At-Cost does not waive or rebate insurance deductibles.

Crew applications

A crew application is a request for review only. It does not create employment, an independent-contractor relationship, an account, a crew agreement, a job assignment, exclusivity, payment authority, or a promise to respond. Verification, onboarding, contracting, activation, work orders, and payment terms are separate processes and, where applicable, separate written agreements.

Communications and privacy

When you initiate a request, you authorize At-Cost to contact you about that request through the contact information you provide. Agreeing to these Terms is not consent to receive promotional calls, texts, or email. Any marketing choice is presented separately, is optional, and is not a condition of purchase. You may still receive service-related communications about a request or transaction you initiated.

Our Website Privacy Notice explains how At-Cost collects, uses, discloses, and retains personal information through the Website. It is incorporated here for notice purposes but is not itself a contract or marketing consent.

Electronic records and acceptance

When you check a required acceptance box and submit a Website form, you agree to use an electronic record for these Terms and intend that action to show your acceptance. You may print or save a copy of the Terms from your browser. This electronic acceptance does not sign a later roofing, financing, warranty, or crew agreement for you; each later agreement has its own acceptance process.

Your submissions

You retain ownership of content you submit. You give At-Cost a nonexclusive, worldwide, royalty-free license to host, copy, process, transmit, and use that content only as reasonably necessary to operate the Website, respond to your request, evaluate a crew application, prevent abuse, comply with law, and exercise or defend legal rights. This license does not authorize At-Cost to use your name, likeness, testimonial, project photos, or submission in advertising without separate permission.

Do not submit content that is unlawful, misleading, infringing, malicious, or that you lack permission to provide. Do not upload identification documents, tax records, bank information, insurance documents, or other private files through a form that does not expressly request them.

Acceptable use

You may use the Website only for lawful, personal, or legitimate business purposes. You may not:

• copy, scrape, harvest, republish, resell, or commercially exploit Website content or data;
• use Website content or data to train, fine-tune, evaluate, or supply a machine-learning or artificial-intelligence model;
• use bots, crawlers, scripts, or other automated means to extract content or data, except for ordinary search-engine indexing that obeys our robots.txt and applicable law;
• probe, scan, test, circumvent, disable, or interfere with security, access controls, rate limits, availability, or operation;
• introduce malicious code, impersonate another person, misrepresent your authority, or submit fraudulent or abusive requests; or
• use the Website in a way that infringes rights, violates law, or burdens the Website or other users.

Ownership and third-party services

The Website, including its design, text, graphics, software, pricing presentation, and At-Cost names and marks, is owned by At-Cost or its licensors and is protected by applicable intellectual-property laws. These Terms give you a limited, revocable, nontransferable right to use the Website as permitted here and no ownership interest.

The Website may use or link to third-party maps, imagery, data, financing, scheduling, communications, and other services. Their content, availability, and terms are controlled by their providers. At-Cost is not responsible for a third party's separate service merely because the Website links to or interoperates with it.

Homepage address suggestions use Google Maps Platform content through the estimate tool. Use of that content is subject to the Google Maps End User Additional Terms of Service and the Google Privacy Policy.

Availability and disclaimers

To the fullest extent permitted by law, the Website is provided "as is" and "as available." At-Cost does not warrant that the Website will always be available, uninterrupted, secure, error-free, or that online information or automated results will be complete or accurate. At-Cost may modify, suspend, restrict, or discontinue Website features.

These Website disclaimers do not alter an express obligation in a signed agreement, the written 10-year workmanship warranty where applicable, liability that cannot be disclaimed by law, or any nonwaivable consumer right.

Limitation of liability

To the fullest extent permitted by law, At-Cost and its members, managers, employees, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the Website, or for lost profits, lost data, or business interruption, even if advised that such damages were possible.

To the fullest extent permitted by law, their total aggregate liability arising from the Website will not exceed the greater of $100 or the fees you paid At-Cost through the Website during the 12 months before the event giving rise to the claim. This limitation does not apply to obligations under a signed project agreement, gross negligence, willful misconduct, an applicable written warranty, or liability and rights that cannot lawfully be limited.

Informal dispute resolution

Before filing a lawsuit about the Website, you and At-Cost agree to give the other a written description of the dispute and requested relief and 30 days to try to resolve it informally. Send your notice to the email below. At-Cost will send its notice to the most recent contact information you provided. This requirement does not prevent either party from seeking urgent temporary or injunctive relief or filing in time to preserve a claim under an applicable limitations period.

Governing law and courts

Texas law governs these Terms, without regard to conflict-of-law rules. Subject to the informal-resolution requirement above, any lawsuit arising from these Terms or the Website must be brought in the state courts located in Tarrant County, Texas, or the federal courts with jurisdiction over Tarrant County, and each party consents to those courts' personal jurisdiction and venue. These Terms do not require arbitration and do not waive the right to participate in a class action.

Changes and acceptance records

We may update these Terms by posting a revised version and effective date. Changes apply prospectively when posted, except when law requires additional notice or consent. If a submission requires acceptance, we may record the terms version, acceptance date and time, submission identifier, and related evidence. Your use of the Website before a revision remains governed by the version then in effect.

General terms

If a provision is unenforceable, it will be enforced to the greatest lawful extent and the remaining provisions will remain in effect. At-Cost's failure to enforce a provision is not a waiver. You may not assign these Terms without At-Cost's prior written consent. At-Cost may assign them in connection with a merger, reorganization, financing, or sale of all or part of its business. These Terms and the notices they incorporate are the entire agreement about use of the Website, subject to any signed agreement governing a separate transaction or service.

Contact

Questions or dispute notices may be sent to hello@atcostroofing.com.